Skyhigh Security experienced a minor incident on April 16, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 282 (Osaka SWG PoP 282), lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Skyhigh SWG (Skyhigh SWG)282 (Osaka SWG PoP 282)
Update timeline
- identified Apr 16, 2026, 08:40 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Apr 16, 2026, 09:01 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Apr 16, 2026, 09:07 AM UTC
Incident resolved