Skyhigh Security incident

Incident - Delay in processing NRT DLP events for OneDrive and SharePoint in US Prod

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on March 18, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), lasting 6d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 11:21 AM UTC
Resolved
Mar 24, 2026, 12:39 PM UTC
Duration
6d 1h
Detected by Pingoru
Mar 18, 2026, 11:21 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)

Update timeline

  1. identified Mar 18, 2026, 11:21 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 18, 2026, 11:22 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Mar 24, 2026, 12:39 PM UTC

    Issue has been resolved