Skyhigh Security experienced a minor incident on March 18, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 206 (Sao Paulo SWG PoP 206) and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)
Update timeline
- identified Mar 18, 2026, 12:17 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Mar 18, 2026, 12:18 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Mar 18, 2026, 12:33 PM UTC
The issue has been resolved.