Skyhigh Security incident

Service degradation on Singapore region

Skyhigh Security experienced a minor incident on March 17, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 285 (Singapore SWG PoP 285), lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started: Mar 17, 2026, 07:29 AM UTC
Resolved: Mar 17, 2026, 09:10 AM UTC
Duration: 1h 41m
Detected by Pingoru: Mar 17, 2026, 07:29 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)285 (Singapore SWG PoP 285)

Update timeline

identified Mar 17, 2026, 07:29 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Mar 17, 2026, 07:30 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Mar 17, 2026, 09:10 AM UTC

The issue is resolved.