Skyhigh Security incident

Delay in Inline Email DLP processing in Sydney region

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on March 14, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2026, 06:38 AM UTC
Resolved
Mar 14, 2026, 07:09 AM UTC
Duration
30m
Detected by Pingoru
Mar 14, 2026, 06:38 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)

Update timeline

  1. identified Mar 14, 2026, 06:38 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 14, 2026, 06:56 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Mar 14, 2026, 07:06 AM UTC

    Now inline emails are getting processed, incidents getting created.

  4. resolved Mar 14, 2026, 07:09 AM UTC

    Now inline emails are getting processed, incidents getting created.