Skyhigh Security incident
Incident - Service Degradation on Brazil Region
Affected components
Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)
Update timeline
- identified Mar 12, 2026, 05:57 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Mar 12, 2026, 05:58 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Mar 12, 2026, 06:48 PM UTC
This issue is resolved.
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