Skyhigh Security incident

Incident - Service Degradation on Brazil Region

Skyhigh Security experienced a minor incident on March 12, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 206 (Sao Paulo SWG PoP 206) and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started: Mar 12, 2026, 05:57 PM UTC
Resolved: Mar 12, 2026, 06:48 PM UTC
Duration: 50m
Detected by Pingoru: Mar 12, 2026, 05:57 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)

Update timeline

identified Mar 12, 2026, 05:57 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Mar 12, 2026, 05:58 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Mar 12, 2026, 06:48 PM UTC

This issue is resolved.