Skyhigh Security incident

[SKI-295] Incident - Service Degradation

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on July 9, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 278 (Paris SWG PoP 278), lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 08:34 AM UTC
Resolved
Jul 09, 2026, 08:48 AM UTC
Duration
13m
Detected by Pingoru
Jul 09, 2026, 08:34 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)278 (Paris SWG PoP 278)

Update timeline

  1. investigating Jul 09, 2026, 08:34 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jul 09, 2026, 08:36 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Jul 09, 2026, 08:43 AM UTC

    Systems recovered. Situation is monitored.

  4. resolved Jul 09, 2026, 08:48 AM UTC

    Incident resolved