Skyhigh Security incident

[SKI-291] Incident - Service Degradation On GovCloud SWG

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on July 6, 2026 affecting Skyhigh SWG (Skyhigh SWG) and glovcloud-us (GovCloud SuperPoP), lasting 8h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 08:22 AM UTC
Resolved
Jul 06, 2026, 04:25 PM UTC
Duration
8h 3m
Detected by Pingoru
Jul 06, 2026, 08:22 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)glovcloud-us (GovCloud SuperPoP)

Update timeline

  1. investigating Jul 06, 2026, 08:22 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jul 06, 2026, 08:25 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Jul 06, 2026, 04:25 PM UTC

    Incident resolved