Skyhigh Security incident

[SKI-287] Incident - Latency Observed..

Skyhigh Security experienced a minor incident on July 2, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 405 (Riyadh SWG PoP 405), lasting 5m. The incident has been resolved; the full update timeline is below.

Started: Jul 02, 2026, 09:55 AM UTC
Resolved: Jul 02, 2026, 10:00 AM UTC
Duration: 5m
Detected by Pingoru: Jul 02, 2026, 09:55 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)405 (Riyadh SWG PoP 405)

Update timeline

investigating Jul 02, 2026, 09:55 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Jul 02, 2026, 09:55 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Jul 02, 2026, 10:00 AM UTC

Incident resolved