Skyhigh Security incident

[SKI-271] Incident - Delay in processing NRT DLP events in US Prod

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on June 25, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), lasting 5d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 09:44 AM UTC
Resolved
Jun 30, 2026, 12:52 PM UTC
Duration
5d 3h
Detected by Pingoru
Jun 25, 2026, 09:44 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)

Update timeline

  1. investigating Jun 25, 2026, 09:44 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jun 25, 2026, 09:44 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Jun 25, 2026, 11:05 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Jun 25, 2026, 05:47 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. investigating Jun 26, 2026, 01:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  6. investigating Jun 26, 2026, 04:16 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  7. investigating Jun 29, 2026, 02:04 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  8. resolved Jun 30, 2026, 12:52 PM UTC

    Incident resolved