Is Skio down?
Last checked 3m agoNo incidents right now.
Skio is operational right now. Last checked 3m ago; the most recent incident resolved 37d ago.
Real-time Skio status, recent outages, and incident history: pulled directly from Skio's official status page at status.skio.com every 5 minutes. Pingoru tracks 12 Skio services and has captured 1 incident in the last 90 days (99.91% uptime). Get email, Slack, Discord, or webhook alerts the moment Skio reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Skio Merchant Portal
Timeline · 3 updates
- investigating · Sep 21, 2026, 03:05 PM UTC
We're investigating reports of some merchants are seeing "Unable to load customers" when opening the Customers page in their dashboard. Subscriptions, billing, and customer-facing pages are not affected.
- monitoring · Sep 21, 2026, 04:51 PM UTC
We've identified a likely cause of the intermittent errors loading customer data and deployed a fix. Merchants should no longer see the "Unable to load customers" message. We're monitoring to confirm the issue is fully resolved.
- resolved · Sep 21, 2026, 05:33 PM UTC
This is resolved. Merchants briefly saw "Unable to load customers" when opening the Customers page in their dashboard. We deployed a fix and have confirmed customer data is loading normally. Subscriptions, billing, and customer-facing pages were not affected at any point.
Latest: This is resolved. Merchants briefly saw "Unable to load customers" when opening the Customers page in their dashboard. We deployed a fix and have confirmed customer data is loading…
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Incident record
Since April 2026 · Statuspage by Atlassian · 12 components checked every 5 minutesThe longest incident in the last year, Errors loading customer data in the dashboard on September 21, 2026, ran for 2 hours.
Most affected components, last 12 months
- Skio Merchant Portal1
Latest incidents
- Errors loading customer data in the dashboard
We're investigating reports of some merchants are seeing "Unable to load customers" when opening the Customers page in their dashboard. Subscriptions, billing…
- Customer Portal Login unavailable
We are currently investigating an issue affecting some Customer Portals being inaccessible with a "Verifying Browser" error. So far this appears to be limited…
- Skio Merchant Portal Access Issue
We are currently investigating an issue causing extreme slowness for some merchants and customers logging into their Skio accounts. This is also affecting…
- Started Sep 21, 2026, 03:05 PM UTC · Resolved Sep 21, 2026, 05:33 PM UTC · 2h 27m