Resolved after 23 hours 47 minutes, affecting Storable Access Control and Storable Access Control (Storable Access Control — SiteLink Services), on July 8, 2026.
PDK has identified the root cause of the issue, and it appears to be resolved, but there may still be residual issues. Please power-cycle your cloud node if it is not functioning correctly. You can find instructions to do this in our Knowledge Base: https://support.sitelink.com/sitelink/sitelink-product-guides/access-and-gates/storable-access-control/cloud-node-power-cycle~7660537737040399617
Affected components
Update timeline
- investigating Jul 08, 2026, 09:49 PM UTC
Our Access Control partner, PDK, is currently experiencing a system-wide delay that is preventing recent gate activity from appearing on the gate activity log report. Please refer to PDK's status page for updates: https://status.pdk.io/ This should not impact your access points' functionality.
- identified Jul 09, 2026, 02:42 PM UTC
PDK has identified the root cause of the issue, and it appears to be resolved, but there may still be residual issues. Please power-cycle your cloud node if it is not functioning correctly. You can find instructions to do this in our Knowledge Base: https://support.sitelink.com/sitelink/sitelink-product-guides/access-and-gates/storable-access-control/cloud-node-power-cycle~7660537737040399617
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