Resolved after 23 hours 35 minutes, affecting SiteLink Web Edition and SiteLink myHub and 1 more, on October 20, 2026.
The issue affecting Sitelink that prevented users from viewing or uploading ePhotos and eFiles has been resolved. To receive the fix, please run a live update. You can find instructions in our help center: https://support.sitelink.com/sitelink/account-management/data-refresh-and-updates/how-do-i-run-a-live-update~7605730938702758282
Affected components
Update timeline
- investigating Oct 20, 2026, 09:33 PM UTC
We're currently experiencing a temporary service degradation affecting Sitelink. Our team is actively investigating and working to restore full service as quickly as possible.
- monitoring Oct 21, 2026, 01:58 PM UTC
The issue affecting Sitelink that prevented users from viewing or uploading ePhotos and eFiles has been resolved. To receive the fix, please run a live update. You can find instructions in our help center: https://support.sitelink.com/sitelink/account-management/data-refresh-and-updates/how-do-i-run-a-live-update~7605730938702758282
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