SiteHost incident

Node Outage: High Performance Node in CAL01

Resolved after 1 hour 8 minutes, affecting US – CAL01 and US - CAL01, on November 7, 2024.

resolved Nov 07, 2024, 04:37 AM UTC

The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues with a guest on this node please get in touch at [email protected].

Started
Nov 07, 2024, 03:29 AM UTC
Resolved
Nov 07, 2024, 04:37 AM UTC
Duration
1h 8m
Detected by Pingoru
Nov 07, 2024, 03:29 AM UTC

Affected components

US – CAL01US - CAL01

Update timeline

  1. investigating Nov 07, 2024, 03:29 AM UTC

    We are aware of an issue with one of our high performance hardware nodes in CAL01 affecting guests. Our engineers are currently investigating the issue and working to get this back up as soon as possible.

  2. monitoring Nov 07, 2024, 03:35 AM UTC

    All servers are back up and running on the affected node and we are continuing to monitor for further issues.

  3. resolved Nov 07, 2024, 04:37 AM UTC

    The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues with a guest on this node please get in touch at [email protected].

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