SiteHost experienced a major incident on September 15, 2026 affecting NZ – AKL01, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
NZ – AKL01
Update timeline
- identified Sep 15, 2026, 02:12 AM UTC
We've identified a hardware issue with the NZ-AKL1-V0P385 node, and we're performing an emergency shutdown. Servers on this hardware node will be unavailable during this time. For any emergency queries please email us at [email protected]
- monitoring Sep 15, 2026, 02:42 AM UTC
We've identified a faulty component in the hardware node and it's been replaced. Servers on this node should be coming back online now, and we are continuing to monitor the situation. If you're still experiencing issues please email us at [email protected]
- resolved Sep 15, 2026, 03:40 AM UTC
This incident has been resolved.