SiteHost incident

.nz Domain Issues

Major Resolved View vendor source →

SiteHost experienced a major incident on September 21, 2026 affecting Domains, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 09:20 PM UTC
Resolved
Sep 21, 2026, 11:29 PM UTC
Duration
2h 9m
Detected by Pingoru
Sep 21, 2026, 09:20 PM UTC

Affected components

Domains

Update timeline

  1. investigating Sep 21, 2026, 09:20 PM UTC

    We're investigating an issue affecting all .nz domains. Registrations, renewals and transfers are currently unavailable. We'll update this notice as soon as we know more.

  2. investigating Sep 21, 2026, 09:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 21, 2026, 10:01 PM UTC

    Our upstream supplier InternetNZ has identified an issue at their end impacting multiple registrars. We're in contact with them and are awaiting a resolution (https://status.internetnz.nz/incidents/0lpv5xvhd2wr)

  4. monitoring Sep 21, 2026, 10:22 PM UTC

    InternetNZ have implemented a fix and .nz functionality has been restored. We'll continue monitoring closely, but registrations, renewals and transfers should all be working correctly now.

  5. resolved Sep 21, 2026, 11:29 PM UTC

    This incident has been resolved.