SiteHost experienced a critical incident on October 20, 2026 affecting Website, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- investigating Oct 20, 2026, 01:07 AM UTC
The team are currently investigating a hardware issue on an internal hardware node which is impacting the SiteHost website, our Knowledge Base and some supplemental services such as paste.sitehost.nz. If you need to access the SiteHost control panel you should still be able to access it via cp.sitehost.nz
- monitoring Oct 20, 2026, 02:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2026, 02:39 AM UTC
This incident has been resolved.