SiteHost incident
Control Panel Functionality & Node Outage Emergency Maintenance
Resolved on January 5, 2025.
Some customers with servers in our AKL1 region may have experienced intermittent outages on the nodes: - NZ-AKL1-6OZR7M - NZ-AKL1-6OZLQM - NZ-AKL1-V0XQD8 - NZ-AKL1-62PE07 In addition to the node outages, some customers may have experienced degraded functionality in the SiteHost Control Panel. These issues have since been resolved. Our team is continuing to investigate the cause of the issues, and will be implementing measures to avoid repeat occurrences in future.
Update timeline
- resolved Jan 05, 2025, 10:54 PM UTC
Some customers with servers in our AKL1 region may have experienced intermittent outages on the nodes: - NZ-AKL1-6OZR7M - NZ-AKL1-6OZLQM - NZ-AKL1-V0XQD8 - NZ-AKL1-62PE07 In addition to the node outages, some customers may have experienced degraded functionality in the SiteHost Control Panel. These issues have since been resolved. Our team is continuing to investigate the cause of the issues, and will be implementing measures to avoid repeat occurrences in future.
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