SiteHost incident

Network Congestion (NZ-AKL1-6G2QEQ)

Resolved after 9 days 18 hours, affecting NZ – AKL01, on June 27, 2025.

monitoring Jun 27, 2025, 04:30 AM UTC

Network performance has returned to normal. We are continuing to monitor the situation closely.

Started
Jun 27, 2025, 03:09 AM UTC
Resolved
Jul 06, 2025, 09:33 PM UTC
Duration
9d 18h
Detected by Pingoru
Jun 27, 2025, 03:09 AM UTC

Affected components

NZ – AKL01

Update timeline

  1. monitoring Jun 27, 2025, 03:09 AM UTC

    We experienced intermittent network connectivity issues affecting guests hosted on node NZ-AKL1-6G2QEQ, starting around 1:00 PM. This was due to a targeted DDOS attack on the node, resulting in brief network flaps for some customers in the affected zone. The issue was mitigated, and as of 2:12 PM, network performance has returned to normal. We are continuing to monitor the situation closely to ensure ongoing stability. If you continue to experience any issues, please don’t hesitate to reach out to us at [email protected].

  2. investigating Jun 27, 2025, 03:25 AM UTC

    We are seeing some network connectivity issues again. Our team is actively investigating and working to identify the source of this recurrence, which may be related to the earlier DDOS activity. We’ll provide further updates as we progress with mitigation. We appreciate your patience and understanding while we work to restore full stability.

  3. monitoring Jun 27, 2025, 04:30 AM UTC

    Network performance has returned to normal. We are continuing to monitor the situation closely.

  4. resolved Jul 06, 2025, 09:33 PM UTC

    This incident has been resolved.

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