Sinch experienced a minor incident on August 4, 2026 affecting SMS - EMEA, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating Aug 04, 2026, 12:14 AM UTC
We are currently observing delivery issues in Germany - O2 Germany. Incident Start Time: 2026-08-03 21:53 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Aug 04, 2026, 02:00 AM UTC
We are continuing to investigate this issue.
- investigating Aug 04, 2026, 04:07 AM UTC
We are continuing to investigate this issue.
- resolved Aug 04, 2026, 04:17 AM UTC
This incident has been resolved. Incident Start Time: 2026-08-03 21:53 UTC Incident End Time: 2026-08-04 03:30 UTC