Sinch experienced a minor incident on September 2, 2026 affecting API, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Sep 02, 2026, 01:55 PM UTC
We are currently experiencing intermittent api request timeouts on the Send fax endpoint. Engineering is engaged and reviewing. Affected endpoint: fax.api.sinch.com We appreciate your patience and apologize for any inconvenience.
- resolved Sep 02, 2026, 03:03 PM UTC
This incident has been resolved. Incident Start Time: 2026-09-02 08:12 UTC Incident End Time: 2026-09-02 13:55 UTC