Sinch incident

Interruption of Stats database

Minor Resolved View vendor source →

Sinch experienced a minor incident on September 3, 2026 affecting Campaigns (France 🇫🇷) and Campaigns API (France 🇫🇷), lasting 16h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 09:43 PM UTC
Resolved
Sep 04, 2026, 02:33 PM UTC
Duration
16h 50m
Detected by Pingoru
Sep 03, 2026, 09:43 PM UTC

Affected components

Campaigns (France 🇫🇷)Campaigns API (France 🇫🇷)

Update timeline

  1. investigating Sep 03, 2026, 09:43 PM UTC

    We are investigating

  2. investigating Sep 03, 2026, 09:43 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 03, 2026, 09:44 PM UTC

    We have identified the issue and have applied a fix. We are currently monitoring the platform

  4. monitoring Sep 04, 2026, 07:40 AM UTC

    New Issue occurred Service is available again

  5. resolved Sep 04, 2026, 02:33 PM UTC

    This incident has been resolved.