Sinch experienced a critical incident on March 15, 2026 affecting Chatlayer Bot Engine - EMEA and Chatlayer Voice Engine - EMEA and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Chatlayer Bot Engine - EMEAChatlayer Voice Engine - EMEAChatlayer App Integrations - EMEA
Update timeline
No vendor updates were posted for this incident — only the open and resolve events were observed.