Resolved after 12 hours 5 minutes, affecting SMS - LATAM, on October 23, 2026.
This incident has been resolved. Incident Start Time: 2026-10-23 01:24 UTC Incident End Time: 2026-10-23 13:36 UTC
Affected components
Update timeline
- investigating Oct 23, 2026, 04:16 AM UTC
We are currently observing delivery issues in Brazil - SurfTelecom. Incident Start Time: 2026-10-23 01:24 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Oct 23, 2026, 06:02 AM UTC
We are continuing to investigate this issue.
- investigating Oct 23, 2026, 09:01 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 23, 2026, 02:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2026, 04:21 PM UTC
This incident has been resolved. Incident Start Time: 2026-10-23 01:24 UTC Incident End Time: 2026-10-23 13:36 UTC
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