Simployer incident

Absence modules unavailable

Resolved after 1 hour 34 minutes, affecting HRM Web application and HRConnect API, on October 8, 2024.

resolved Oct 08, 2024, 08:18 AM UTC

The incident has been resolved! We are sorry for any inconvenience for those of you that were affected.

Started
Oct 08, 2024, 06:43 AM UTC
Resolved
Oct 08, 2024, 08:18 AM UTC
Duration
1h 34m
Detected by Pingoru
Oct 08, 2024, 06:43 AM UTC

Affected components

HRM Web applicationHRConnect API

Update timeline

  1. investigating Oct 08, 2024, 06:43 AM UTC

    Some of our customers are experiencing unstabilities with our moduels for leave and sick leave. We are working hard to identify and fix the issue.

  2. identified Oct 08, 2024, 07:11 AM UTC

    The issue has been identified. It is related to a combination of roles on some users in the leave and sick leave modules. A hotfix for the leave module has been released and we are working hard to fix the sick leave module.

  3. resolved Oct 08, 2024, 08:18 AM UTC

    The incident has been resolved! We are sorry for any inconvenience for those of you that were affected.

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