Simployer incident

Phone Support Channel Unavailable

Resolved after 1 hour 13 minutes, affecting HRM Web application and Web app, on September 15, 2026.

monitoring Sep 15, 2026, 08:24 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 15, 2026, 07:11 AM UTC
Resolved
Sep 15, 2026, 08:25 AM UTC
Duration
1h 13m
Detected by Pingoru
Sep 15, 2026, 07:11 AM UTC

Affected components

HRM Web applicationWeb app

Update timeline

  1. investigating Sep 15, 2026, 07:11 AM UTC

    We are currently experiencing issues with our phone support channel, and calls may not connect. Our team is actively investigating the root cause. In the meantime, please reach out to our support team via chat, which is fully operational. We apologize for the inconvenience and will post updates here as soon as we know more.

  2. monitoring Sep 15, 2026, 08:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 08:25 AM UTC

    This incident has been resolved.

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