Simployer incident
Database connection issues in Employee survey (&Frankly)
Major Vendor's status page →
Resolved after 44 minutes, affecting Web & app service, on February 5, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web & app service
Update timeline
- investigating Feb 05, 2025, 10:37 AM UTC
We are investigating problems with connection to user snapshot database.
- monitoring Feb 05, 2025, 10:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2025, 11:22 AM UTC
This incident has been resolved.
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