Simbase incident
[External] - Mobile network service degradation in United States
Simbase experienced a notice incident on July 28, 2026, lasting 15h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2026, 01:41 AM UTC
Widespread service degradation on mobile network in United States affecting device connectivity and network attach across multiple SIM profiles Affected countries: US
- investigating Jul 28, 2026, 01:41 AM UTC
[2026-07-28 01:22:48] - Incident status was updated. Summary: Network provider in the United States is experiencing widespread service degradation. Devices across all IMSIs may experience difficulty connecting or may display limited or no service. The provider is actively working to resolve the issue and the situation is being monitored closely.
- resolved Jul 28, 2026, 05:01 PM UTC
[2026-07-28 16:52:53] - Incident status was updated. Summary: Service has been fully restored across the network in the United States. The incident is now resolved and services will continue to be monitored.