Simbase incident

[External] - Data session establishment issues

Notice Resolved View vendor source →

Simbase experienced a notice incident on May 17, 2026, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 04:21 PM UTC
Resolved
May 17, 2026, 04:41 PM UTC
Duration
20m
Detected by Pingoru
May 17, 2026, 04:21 PM UTC

Update timeline

  1. monitoring May 17, 2026, 04:21 PM UTC

    Data session establishment degraded, fix implemented and being monitored Affected countries: XX

  2. investigating May 17, 2026, 04:41 PM UTC

    [2026-05-17 15:30:00] - Incident status was updated. Summary: Data session establishment has been degraded and is currently under investigation.

  3. monitoring May 17, 2026, 04:41 PM UTC

    [2026-05-17 15:54:00] - Incident status was updated. Summary: A fix has been implemented and is currently being monitored for effectiveness.

  4. resolved May 17, 2026, 04:41 PM UTC

    [2026-05-17 16:40:16] - Incident status was updated. Summary: The incident has been resolved and services have returned to normal operations.