Resolved after 1 hour 39 minutes, on September 21, 2026.
[2026-09-21 15:32:09] - Incident status was updated. Summary: No further issues have been observed. The incident appears to be resolved with normal service operations restored.
Update timeline
- investigating Sep 21, 2026, 02:01 PM UTC
Inbound calls to UK DDi numbers are not working Affected countries: GB
- investigating Sep 21, 2026, 02:01 PM UTC
[2026-09-21 14:00:39] - Incident status was updated. Summary: Reports received of inbound calls not working to UK DDI numbers. Engineers are currently investigating the issue.
- identified Sep 21, 2026, 02:41 PM UTC
[2026-09-21 14:23:49] - Incident status was updated. Summary: A ticket has been raised with the upstream supplier who is currently investigating the issue. Further updates will be provided as the investigation progresses.
- monitoring Sep 21, 2026, 02:41 PM UTC
[2026-09-21 14:31:29] - Incident status was updated. Summary: A fix has been implemented and monitoring is ongoing.
- resolved Sep 21, 2026, 03:41 PM UTC
[2026-09-21 15:32:09] - Incident status was updated. Summary: No further issues have been observed. The incident appears to be resolved with normal service operations restored.
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