Simbase incident

[External] - Inbound call failures to UK numbers

Notice Resolved View vendor source →

Simbase experienced a notice incident on September 15, 2026, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 02:42 PM UTC
Resolved
Sep 15, 2026, 05:21 PM UTC
Duration
2h 38m
Detected by Pingoru
Sep 15, 2026, 02:42 PM UTC

Update timeline

  1. investigating Sep 15, 2026, 02:42 PM UTC

    Investigating inbound call failures to UK DDi numbers Affected countries: GB

  2. investigating Sep 15, 2026, 02:43 PM UTC

    [2026-09-15 14:35:42] - Incident status was updated. Summary: Investigation underway for reports of inbound call failures to UK DDI numbers. Further updates to follow.

  3. monitoring Sep 15, 2026, 03:02 PM UTC

    [2026-09-15 14:43:32] - Incident status was updated. Summary: A fix has been implemented and is currently being monitored for effectiveness.

  4. resolved Sep 15, 2026, 05:21 PM UTC

    [2026-09-15 17:11:12] - Incident status was updated. Summary: The incident has been resolved with no further issues reported.