[External] - Mobile network connectivity issues in Poland

Update timeline

1. identified May 14, 2026, 06:20 PM UTC

   Connectivity issues detected on a mobile network operator in Poland. Service temporarily restricted on affected network, alternative networks available. Affected countries: PL

2. investigating May 14, 2026, 06:21 PM UTC

   [2026-05-14 18:02:13] - Incident status was updated. Summary: Connectivity issues are being investigated affecting devices on the mobile network in Poland. Customers may experience intermittent connectivity or service degradation. The team is actively working to identify the root cause and restore normal service.

3. identified May 14, 2026, 06:21 PM UTC

   [2026-05-14 18:10:46] - Incident status was updated. Summary: The issue affecting connectivity in Poland has been identified and contact has been established with the operator to restore service. As a temporary measure, connectivity through the affected network has been restricted. Customers can continue using alternative networks in the country which are operating normally. Further updates will be provided as information becomes available.

4. monitoring May 14, 2026, 08:40 PM UTC

   [2026-05-14 20:29:24] - Incident status was updated. Summary: Connectivity has been restored on the mobile network in Poland and services are operating normally. The situation continues to be monitored to ensure service stability.

5. resolved May 14, 2026, 09:20 PM UTC

   [2026-05-14 21:16:25] - Incident status was updated. Summary: The incident has been resolved.