Simbase incident

[External] - Mobile network connectivity issues in Poland

Minor Ongoing View vendor source →

Simbase is currently experiencing a minor incident, which began 1h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 06:20 PM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
May 14, 2026, 06:20 PM UTC

Update timeline

  1. identified May 14, 2026, 06:20 PM UTC

    Connectivity issues detected on a mobile network operator in Poland. Service temporarily restricted on affected network, alternative networks available. Affected countries: PL

  2. investigating May 14, 2026, 06:21 PM UTC

    [2026-05-14 18:02:13] - Incident status was updated. Summary: Connectivity issues are being investigated affecting devices on the mobile network in Poland. Customers may experience intermittent connectivity or service degradation. The team is actively working to identify the root cause and restore normal service.

  3. identified May 14, 2026, 06:21 PM UTC

    [2026-05-14 18:10:46] - Incident status was updated. Summary: The issue affecting connectivity in Poland has been identified and contact has been established with the operator to restore service. As a temporary measure, connectivity through the affected network has been restricted. Customers can continue using alternative networks in the country which are operating normally. Further updates will be provided as information becomes available.