Simbase experienced a major incident on January 3, 2026, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 03, 2026, 04:00 PM UTC
Data traffic disruption affecting IoT connectivity due to network fault Affected countries: NL
- investigating Jan 03, 2026, 04:00 PM UTC
[2026-01-03 15:44:37] - Incident status was updated. Summary: An unexpected fault during an emergency change is causing decreased successful data traffic for some IoT customers. Engineers are actively working to resolve the issue with next update expected by 18:00 CET.
- resolved Jan 03, 2026, 05:40 PM UTC
[2026-01-03 17:33:50] - Incident status was updated. Summary: The incident has been fully mitigated and is now closed.