Affected components
Update timeline
- investigating Feb 11, 2026, 02:05 PM UTC
Status: Investigating We are noticing an increase in our response times and are currently investigating that issue. Affected components Admin Portal (Degraded performance) API (Degraded performance) Chatbot & AI (Degraded performance) Management Portal (Degraded performance)
- identified Feb 11, 2026, 02:41 PM UTC
Status: Identified We had a temporary huge spike in usage, we are working on a fix to ensure such spikes are absorbed more easily. Affected components Admin Portal (Degraded performance) API (Degraded performance) Chatbot & AI (Degraded performance) Management Portal (Degraded performance)
- resolved Feb 11, 2026, 04:39 PM UTC
Status: Resolved Our infrastructure has been in a normal state for the past 90min, we'll keep a eye on it but for now we consider that incident resolved. Affected components Admin Portal (Operational) API (Operational) Chatbot & AI (Operational) Management Portal (Operational)
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