Siit incident

Platform being slow

Minor Resolved View vendor source →

Siit experienced a minor incident on February 11, 2026 affecting Management Portal and API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2026, 04:39 PM UTC
Resolved
Feb 11, 2026, 04:39 PM UTC
Duration
Detected by Pingoru
Feb 11, 2026, 04:39 PM UTC

Affected components

Management PortalAPIAdmin PortalChatbot & AI

Update timeline

  1. investigating Feb 11, 2026, 02:05 PM UTC

    Status: Investigating We are noticing an increase in our response times and are currently investigating that issue. Affected components Admin Portal (Degraded performance) API (Degraded performance) Chatbot & AI (Degraded performance) Management Portal (Degraded performance)

  2. identified Feb 11, 2026, 02:41 PM UTC

    Status: Identified We had a temporary huge spike in usage, we are working on a fix to ensure such spikes are absorbed more easily. Affected components Admin Portal (Degraded performance) API (Degraded performance) Chatbot & AI (Degraded performance) Management Portal (Degraded performance)

  3. resolved Feb 11, 2026, 04:39 PM UTC

    Status: Resolved Our infrastructure has been in a normal state for the past 90min, we'll keep a eye on it but for now we consider that incident resolved. Affected components Admin Portal (Operational) API (Operational) Chatbot & AI (Operational) Management Portal (Operational)