Resolved after 2 hours 34 minutes, affecting Customer Portal and Public API & MCP and 1 more, on February 11, 2026.
Our infrastructure has been in a normal state for the past 90min, we'll keep a eye on it but for now we consider that incident resolved.
Affected components
Customer PortalPublic API & MCPAdmin DashboardAI Agents
Update timeline
- investigating Feb 11, 2026, 02:05 PM UTC
We are noticing an increase in our response times and are currently investigating that issue.
- identified Feb 11, 2026, 02:41 PM UTC
We had a temporary huge spike in usage, we are working on a fix to ensure such spikes are absorbed more easily.
- resolved Feb 11, 2026, 04:39 PM UTC
Our infrastructure has been in a normal state for the past 90min, we'll keep a eye on it but for now we consider that incident resolved.
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