Siit experienced a minor incident on September 1, 2026 affecting Customer Portal and Public API & MCP and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 11:58 AM UTC
Status: Investigating We are investigating an increase in latency Affected components Customer Portal (Degraded performance) Admin Dashboard (Degraded performance) Public API & MCP (Degraded performance) AI Agents (Degraded performance)
- monitoring Sep 01, 2026, 12:29 PM UTC
Status: Monitoring Infrastructure is back to "normal" state - we are still working on improving the delay to resorb such spikes even more. Timeline (CEST): 13:51 - issues affecting our read cluster started pilling up 13.56 - Autoscalers started kicking in 14:01 - Autoscalers fully resorbed the issue Affected components Admin Dashboard (Operational) Public API & MCP (Operational) AI Agents (Operational) Customer Portal (Operational)
- resolved Sep 01, 2026, 06:12 PM UTC
Status: Resolved The issue didn't reproduce - we implemented a few counter mesure for future occurences. Affected components Admin Dashboard (Operational) Public API & MCP (Operational) AI Agents (Operational) Customer Portal (Operational)