Siit incident

IA agent / Assist returning error message

Resolved after 1 hour 9 minutes, affecting AI Agents, on April 8, 2026.

resolved Apr 08, 2026, 02:18 PM UTC

The fix has been successfully implemented and our AI service response rate is back to normal

Started
Apr 08, 2026, 01:08 PM UTC
Resolved
Apr 08, 2026, 02:18 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 08, 2026, 01:08 PM UTC

Affected components

AI Agents

Update timeline

  1. investigating Apr 08, 2026, 01:08 PM UTC

    We are seeing an increased error rate on our Agent service and are currently investigating

  2. monitoring Apr 08, 2026, 01:15 PM UTC

    A fix has been implemented and we're monitoring for results

  3. resolved Apr 08, 2026, 02:18 PM UTC

    The fix has been successfully implemented and our AI service response rate is back to normal

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