Siit experienced a minor incident on April 8, 2026 affecting Chatbot & AI, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Chatbot & AI
Update timeline
- investigating Apr 08, 2026, 01:08 PM UTC
Status: Investigating We are seeing an increased error rate on our Agent service and are currently investigating Affected components Chatbot & AI (Partial outage)
- monitoring Apr 08, 2026, 01:15 PM UTC
Status: Monitoring A fix has been implemented and we're monitoring for results Affected components Chatbot & AI (Degraded performance)
- resolved Apr 08, 2026, 02:18 PM UTC
Status: Resolved The fix has been successfully implemented and our AI service response rate is back to normal Affected components Chatbot & AI (Operational)