SignWell Outage History

SignWell is up right now

There was 1 SignWell outage since March 30, 2026 totaling 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.signwell.com

Minor March 30, 2026

Document Generation API

Detected by Pingoru
Mar 30, 2026, 07:41 PM UTC
Resolved
Mar 30, 2026, 08:09 PM UTC
Duration
28m
Affected: Docsketch Service
Timeline · 4 updates
  1. investigating Mar 30, 2026, 07:41 PM UTC

    We are currently investigating reports of errors affecting document generation for custom customers via the API. Some API requests may be failing or returning unexpected errors during this time.

  2. investigating Mar 30, 2026, 08:03 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 30, 2026, 08:07 PM UTC

    We have identified the cause of this issue. A WAF (Web Application Firewall) rule was incorrectly blocking API requests for some customers.

  4. resolved Mar 30, 2026, 08:09 PM UTC

    This incident has been resolved.

Read the full incident report →

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