Is SignWell down?
Last checked 1m agoNo incidents right now.
SignWell is operational right now. Last checked 1m ago; the most recent incident resolved 9d ago.
Real-time SignWell status, recent outages, and incident history — pulled directly from SignWell's official status page at https://status.signwell.com every 5 minutes. Pingoru tracks 1 SignWell service and has captured 2 incidents in the last 90 days (96.67% uptime). Get email, Slack, Discord, or webhook alerts the moment SignWell reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Docsketch Service
Timeline · 6 updates
- investigating · Jun 04, 2026, 10:44 PM UTC
We're currently experiencing email sending delays due to an issue with our third-party email provider. Emails may take longer than usual to arrive. We're actively monitoring the situation and will post an update as soon as we have more information.
- identified · Jun 04, 2026, 11:03 PM UTC
Update: We've identified an upstream issue with our email provider. We're working on rerouting notifications through an alternate path to restore normal delivery.
- monitoring · Jun 04, 2026, 11:28 PM UTC
Update: We've successfully switched email routing and notifications are being delivered we're continuing to monitor delivery to confirm everything remains stable.
- monitoring · Jun 04, 2026, 11:46 PM UTC
Update: Our primary email provider is recovering. Documents that weren't re-sent are now being processed and will be delivered shortly. We're continuing to monitor until all queued emails have gone out.
- monitoring · Jun 05, 2026, 12:40 AM UTC
Resolved: The backlog of queued messages has been fully sent and email delivery has returned to normal from our main email provider. System performance is back to its expected state. We'll continue monitoring for a while longer to confirm everything remains optimal. Thank you for your patience while we worked through this issue.
- resolved · Jun 05, 2026, 12:54 AM UTC
Resolved: This incident has been fully resolved. Our email provider has confirmed recovery on their end, the backlog of queued messages has been delivered, and email sending has returned to normal performance. We've verified delivery is stable after an extended monitoring period. Thank you for your patience while we worked through this issue.
Latest: Resolved: This incident has been fully resolved. Our email provider has confirmed recovery on their end, the backlog of queued messages has been delivered, and email sending has re…
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- Docsketch Service
Timeline · 4 updates
- investigating · Mar 30, 2026, 07:41 PM UTC
We are currently investigating reports of errors affecting document generation for custom customers via the API. Some API requests may be failing or returning unexpected errors during this time.
- investigating · Mar 30, 2026, 08:03 PM UTC
We are continuing to investigate this issue.
- identified · Mar 30, 2026, 08:07 PM UTC
We have identified the cause of this issue. A WAF (Web Application Firewall) rule was incorrectly blocking API requests for some customers.
- resolved · Mar 30, 2026, 08:09 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Email Sending Delays ResolvedStarted Jun 04, 2026, 10:44 PM UTC · Resolved Jun 05, 2026, 12:54 AM UTC · 2h 10m
- Document Generation API ResolvedStarted Mar 30, 2026, 07:41 PM UTC · Resolved Mar 30, 2026, 08:09 PM UTC · 28m