signageOS incident

Investigating lengthly building process of Smart Builder and Applets

Minor Resolved View vendor source →

signageOS experienced a minor incident on August 27, 2026 affecting Platform (Platform), lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 06:00 PM UTC
Resolved
Aug 27, 2026, 08:25 PM UTC
Duration
2h 25m
Detected by Pingoru
Aug 27, 2026, 06:00 PM UTC

Affected components

Platform (Platform)

Update timeline

  1. investigating Aug 27, 2026, 06:00 PM UTC

    Applet and Smart Builder builds taking longer than usual. Investigating the root cause.

  2. investigating Aug 27, 2026, 07:43 PM UTC

    Issue identified as a faulty Autoscaler, DevOps team is manually scalling services to load balance the traffic

  3. investigating Aug 27, 2026, 08:12 PM UTC

    System is back to normal, team is continue monitoring the system.

  4. resolved Aug 27, 2026, 08:25 PM UTC

    Autoscaling issue was resolved. All systems are good.