signageOS incident

Degradation of device online status reporting

Resolved after 10 minutes, affecting API (API) and Box (Box) and 1 more, on October 8, 2026.

investigating Oct 08, 2026, 02:09 PM UTC

We are detecting an issue in device online status detection system. Device's may show incorrect online status. Devices themselves are not affected.

Started
Oct 08, 2026, 02:09 PM UTC
Resolved
Oct 08, 2026, 02:20 PM UTC
Duration
10m
Detected by Pingoru
Oct 08, 2026, 02:09 PM UTC

Affected components

API (API)Box (Box)Platform (Platform)

Update timeline

  1. investigating Oct 08, 2026, 02:09 PM UTC

    We are detecting an issue in device online status detection system. Device's may show incorrect online status. Devices themselves are not affected.

  2. resolved Oct 08, 2026, 02:20 PM UTC

    We found and fixed the issue. Everything is back to normal.

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