Shoptet incident
Issues affecting Silo 8 | Problémy ovlivňující Silo 8
Shoptet experienced a notice incident on June 10, 2026 affecting Server Silo 8, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2026, 09:16 AM UTC
Aktuálně prověřujeme nahlášené potíže, které mohou ovlivňovat e-shopy na Silo 8. Zahájili jsme investigaci a o dalších podrobnostech, včetně rozsahu incidentu, vás budeme informovat v následujících aktualizacích. Děkujeme za pochopení. We’re currently investigating reported issues that may be affecting e-shops on Silo 8. We have started our investigation and will share further details, including the scope of the incident, in upcoming updates. Thank you for your understanding.
- investigating Jun 10, 2026, 09:17 AM UTC
We are continuing to investigate this issue.
- resolved Jun 10, 2026, 09:28 AM UTC
Zvýšený počet 500 server errors na Silo 8 jsme evidovali v čase 11:00–11:10. Příčinou byl problém na databázové vrstvě, který se podařilo vzápětí opravit. Incident je nyní vyřešený. Omlouváme se za způsobené komplikace a děkujeme za pochopení. We observed an increased number of 500 server errors on Silo 8 between 11:00 and 11:10. The issue was caused by a problem on the database layer, which was resolved shortly after. The incident is now resolved. We apologize for the inconvenience and thank you for your understanding.