Shoptet incident

Marketplace price synchronization issues | Marketplace price synchronization issues

Shoptet experienced a minor incident on June 22, 2026 affecting Marketplace Connect, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started: Jun 22, 2026, 08:18 AM UTC
Resolved: Jun 22, 2026, 10:01 AM UTC
Duration: 1h 43m
Detected by Pingoru: Jun 22, 2026, 08:18 AM UTC

Affected components

Marketplace Connect

Update timeline

investigating Jun 22, 2026, 08:18 AM UTC

We are currently investigating an issue affecting price synchronization within the Marketplace service. For some projects, prices shown or processed through Marketplace may differ from the prices available on Allegro. Our team is actively analyzing the situation and working on mitigation. Aktuálně prověřujeme problém se synchronizací cen v rámci služby Marketplace. U některých projektů se mohou ceny zobrazované nebo zpracovávané přes Marketplace lišit od cen dostupných na Allegro. Náš tým situaci aktivně analyzuje a pracuje na zmírnění dopadu.
resolved Jun 22, 2026, 10:01 AM UTC

Problém ovlivňující synchronizaci cen v rámci služby Marketplace byl vyřešen. Potíže souvisely se zpracováním aktivních cenových kampaní, kdy se některé změny související s kampaněmi nepromítly i v Administraci Shoptetu. Synchronizace cen nyní funguje standardně. Děkujeme za trpělivost. The issue affecting price synchronization within the Marketplace service has been resolved. The problem was related to the processing of active pricing campaigns, where some campaign-related changes were not also reflected in Shoptet Administration. Price synchronization is now operating normally. Thank you for your patience.