ShippyPro Outage History

The service that hosts ShippyPro's API documentation is currently experiencing issues - ShippyPro's API and Webhooks work as normal, only the documentation ins unavailable. We are already in touch with the support team of our host.

The service that hosts ShippyPro's API documentation is currently experiencing issues - ShippyPro's API and Webhooks work as normal, only the documentation is unavailable. We are already in touch with the support team of our host.

The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format" We already contacted the carrier to receibe more information

The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format" Poste Italiane confirmed they are working to deploy a solution for this anomaly

The server of the carrier has an outage. They are working to deploy a fix as soon as possible.

We're aware of degraded performance for some carriers. Our team has identified the issue and is actively working to resolve it. You may notice slight delays on the affected carriers, but the majority of services remain fully operational. We'll post updates as we progress toward full restoration. Thank you for your patience.

We've identified the root cause of the problem on the carriers and are currently deploying a fix We'll share another update shortly once the rollout is complete