ShippyPro incident

Platform log in issue

Critical Resolved View vendor source →

ShippyPro experienced a critical incident on September 18, 2026 affecting ShippyPro Platform (UI), lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 01:30 PM UTC
Resolved
Sep 18, 2026, 04:36 PM UTC
Duration
3h 6m
Detected by Pingoru
Sep 18, 2026, 01:30 PM UTC

Affected components

ShippyPro Platform (UI)

Update timeline

  1. investigating Sep 18, 2026, 01:30 PM UTC

    We are experiencing issues with the log in to the platform - Our developers are working to restore the service as soon as possible. We apologise for any inconvenience this may cause.

  2. monitoring Sep 18, 2026, 01:45 PM UTC

    Our developers implemented a resolutive fix, login is now possible again. We will keep the situation monitored.

  3. resolved Sep 18, 2026, 04:36 PM UTC

    This incident has been resolved.