ShippyPro Outage History
ShippyPro partial outage · 2 active incidents · 2 long-running issues View live status →Pingoru has recorded 330 incidents for ShippyPro: 329 in the last 12 months and 131 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 35 | 627 of 720 (87%) |
| May 2026 | 36 | 172 of 744 (23%) |
| June 2026 | 39 | 414 of 720 (58%) |
| July 2026 | 46 | 339 of 744 (46%) |
| August 2026 | 43 | 667 of 744 (90%) |
| September 2026 | 44 | 441 of 720 (61%) |
| October 2026 | 47 | 327 of 744 (44%) |
| November 2026 | 12 | 152 of 152 (100%) |
Incidents, newest first
Critical November 7, 2026 FedExv2: label creation temporarily unavailable 1h FedExv2
Started Nov 07, 2026, 05:18 AM UTC· resolved Nov 07, 2026, 06:18 AM UTC
- investigating Nov 07, 2026, 05:18 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 07, 2026, 06:18 AM UTC
This incident has been resolved.
Critical November 6, 2026 InPostGlobal: label creation temporarily unavailable 1h 45m InPostGlobal
Started Nov 06, 2026, 08:13 AM UTC· resolved Nov 06, 2026, 09:58 AM UTC
- investigating Nov 06, 2026, 08:13 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 06, 2026, 09:58 AM UTC
This incident has been resolved.
Critical November 5, 2026 DPDLT: label creation temporarily unavailable 9h 39m DPDLT
Started Nov 05, 2026, 07:38 PM UTC· resolved Nov 06, 2026, 05:18 AM UTC
- investigating Nov 05, 2026, 07:38 PM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 06, 2026, 05:18 AM UTC
This incident has been resolved.
Critical November 4, 2026 DHLParcelIberiav2: label creation temporarily unavailable 2h 44m DHLParcelIberiav2
Started Nov 04, 2026, 07:38 AM UTC· resolved Nov 04, 2026, 10:23 AM UTC
- investigating Nov 04, 2026, 07:38 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 04, 2026, 10:23 AM UTC
This incident has been resolved.
Critical November 3, 2026 Asendia: label creation temporarily unavailable 18h 10m Asendia
Started Nov 03, 2026, 02:53 PM UTC· resolved Nov 04, 2026, 09:03 AM UTC
- investigating Nov 03, 2026, 02:53 PM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 04, 2026, 09:03 AM UTC
This incident has been resolved.
Critical November 2, 2026 TNTItaly: label creation temporarily unavailable 11h 29m TNTItaly
Started Nov 02, 2026, 07:53 PM UTC· resolved Nov 03, 2026, 07:23 AM UTC
- investigating Nov 02, 2026, 07:53 PM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 03, 2026, 07:23 AM UTC
This incident has been resolved.
Critical November 2, 2026 LandmarkGlobalBpost: label creation temporarily unavailable 29m LandmarkGlobalBpost
Started Nov 02, 2026, 01:44 PM UTC· resolved Nov 02, 2026, 02:13 PM UTC
- investigating Nov 02, 2026, 01:44 PM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 02, 2026, 02:13 PM UTC
This incident has been resolved.
Critical November 2, 2026 Asendia: label creation temporarily unavailable 3h 44m Asendia
Started Nov 02, 2026, 01:18 PM UTC· resolved Nov 02, 2026, 05:03 PM UTC
- investigating Nov 02, 2026, 01:18 PM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 02, 2026, 05:03 PM UTC
This incident has been resolved.
Critical November 2, 2026 AMFv2: label creation temporarily unavailable 27m AMFv2
Started Nov 02, 2026, 11:13 AM UTC· resolved Nov 02, 2026, 11:41 AM UTC
- investigating Nov 02, 2026, 11:13 AM UTC
The service is experiencing some outages, your orders might be impacted.
Critical November 2, 2026 InPostGlobal: label creation temporarily unavailable 54m InPostGlobal
Started Nov 02, 2026, 09:13 AM UTC· resolved Nov 02, 2026, 10:08 AM UTC
- investigating Nov 02, 2026, 09:13 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 02, 2026, 10:08 AM UTC
This incident has been resolved.
Critical November 2, 2026 Asendia: label creation temporarily unavailable 1h 50m Asendia
Started Nov 02, 2026, 08:53 AM UTC· resolved Nov 02, 2026, 10:43 AM UTC
- investigating Nov 02, 2026, 09:44 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Nov 02, 2026, 10:43 AM UTC
This incident has been resolved.
Critical October 31, 2026 MyDHL: label creation temporarily unavailable 2h 14m MyDHL
Started Oct 31, 2026, 07:28 AM UTC· resolved Oct 31, 2026, 09:43 AM UTC
- investigating Oct 31, 2026, 07:28 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 31, 2026, 09:43 AM UTC
This incident has been resolved.
Critical October 31, 2026 PosteDeliveryBusiness: label creation temporarily unavailable 25m PosteDeliveryBusiness
Started Oct 31, 2026, 06:08 AM UTC· resolved Oct 31, 2026, 06:33 AM UTC
- investigating Oct 31, 2026, 06:08 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 31, 2026, 06:33 AM UTC
This incident has been resolved.
Critical October 30, 2026 LandmarkGlobalBpost: label creation temporarily unavailable 2h 50m LandmarkGlobalBpost
Started Oct 30, 2026, 03:13 PM UTC· resolved Oct 30, 2026, 06:03 PM UTC
- investigating Oct 30, 2026, 03:13 PM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 30, 2026, 06:03 PM UTC
This incident has been resolved.
Critical October 28, 2026 DPDFrance: label creation temporarily unavailable 16h 40m DPDFrance
Started Oct 28, 2026, 02:28 PM UTC· resolved Oct 29, 2026, 07:09 AM UTC
- investigating Oct 28, 2026, 02:28 PM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 29, 2026, 07:09 AM UTC
This incident has been resolved.
Notice October 27, 2026 Connection timeouts for some users reaching shippypro.com – ShippyPro Platform (UI)
Started Oct 27, 2026, 09:30 AM UTC· resolved Oct 27, 2026, 09:30 AM UTC
- resolved Oct 27, 2026, 09:30 AM UTC
This morning, a small number of users could not reach www.shippypro.com and saw a "site took too long to respond" error. The ShippyPro platform has been working as usual the whole time, the problem was in the connection between those users' networks and our site. If you still can't connect please try a different network, such as a mobile hotspot.
Critical October 25, 2026 Chronopostv2: label creation temporarily unavailable 2h 14m Chronopostv2
Started Oct 25, 2026, 12:58 PM UTC· resolved Oct 25, 2026, 03:13 PM UTC
- investigating Oct 25, 2026, 12:58 PM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 25, 2026, 03:13 PM UTC
This incident has been resolved.
Critical October 25, 2026 FedExv2: label creation temporarily unavailable 7h 44m FedExv2
Started Oct 25, 2026, 01:13 AM UTC· resolved Oct 25, 2026, 08:58 AM UTC
- investigating Oct 25, 2026, 01:13 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 25, 2026, 08:58 AM UTC
This incident has been resolved.
Critical October 24, 2026 UPSv2: label creation temporarily unavailable 14h 44m UPSv2
Started Oct 24, 2026, 04:43 AM UTC· resolved Oct 24, 2026, 07:28 PM UTC
- investigating Oct 24, 2026, 04:43 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 24, 2026, 07:28 PM UTC
This incident has been resolved.
Critical October 24, 2026 FedExv2: label creation temporarily unavailable 1h 39m FedExv2
Started Oct 24, 2026, 04:43 AM UTC· resolved Oct 24, 2026, 06:23 AM UTC
- investigating Oct 24, 2026, 04:43 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 24, 2026, 06:23 AM UTC
This incident has been resolved.
Critical October 23, 2026 YurticiKargo: label creation temporarily unavailable 1h 10m YurticiKargo
Started Oct 23, 2026, 02:53 PM UTC· resolved Oct 23, 2026, 04:03 PM UTC
- investigating Oct 23, 2026, 02:53 PM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 23, 2026, 04:03 PM UTC
This incident has been resolved.
Major October 22, 2026 Pickup point search intermittently unavailable for some carriers 47m ShippyPro Ship & Collect (PUDO)
Started Oct 22, 2026, 07:25 PM UTC· resolved Oct 22, 2026, 08:12 PM UTC
- investigating Oct 22, 2026, 07:25 PM UTC
We are investigating intermittent errors when searching for pickup and drop-off points (PUDO) for some carriers, including InPost, Evri, Magyar Posta, PostNord, DHL Parcel DE and DPD NL. The issue started at 20:24 CEST. Affected users may see an empty or failed pickup point list in checkout widgets or when creating shipments. Label creation and home delivery shipments are not affected. We will share an update within 30 minutes.
- investigating Oct 22, 2026, 07:54 PM UTC
We are continuing to investigate.
- identified Oct 22, 2026, 08:00 PM UTC
We have identified the cause of the errors affecting pickup point searches and are applying a fix. Some requests may still fail until the fix is fully rolled out. If a pickup point list does not load, retrying after a few minutes may succeed.
- resolved Oct 22, 2026, 08:12 PM UTC
Pickup point searches are working normally for all carriers. No shipments or labels were affected. We apologise for the inconvenience.
Critical October 22, 2026 InPostGlobal: label creation temporarily unavailable 15m InPostGlobal
Started Oct 22, 2026, 08:28 AM UTC· resolved Oct 22, 2026, 08:43 AM UTC
- investigating Oct 22, 2026, 08:28 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Oct 22, 2026, 08:43 AM UTC
This incident has been resolved.
Notice October 22, 2026 PDF label retrieval issue 4h 49m ShippyPro CDN (Label retrieval)
Started Oct 22, 2026, 07:23 AM UTC· resolved Oct 22, 2026, 12:13 PM UTC
- identified Oct 22, 2026, 07:23 AM UTC
Poste Delivery Business PDF labels are being generated successfully but it is not possible to retrieve/ print them, as error "FPDF error: Unable to find pointer to xref table" gets returned - Our developers are working to restore the service, we apologise for the inconvenience.
- monitoring Oct 22, 2026, 07:39 AM UTC
Our developers implemented a resolutive fix, please re-elaborate the order to obtain the missing PDF label. We will keep the situation monitored.
- monitoring Oct 22, 2026, 08:39 AM UTC
The PDF label retrieval issue involved all the PDF labels and related API calls, including SHIP and GetLabelURL calls. The fix introduced by our developers has resolved also these issues, in order to obtain the missing labels please re-elaborate the orders from platform or re-launch the SHIP call.
- resolved Oct 22, 2026, 12:13 PM UTC
This incident has been resolved.
Critical October 21, 2026 SpringXBS: label creation temporarily unavailable 21h 34m SpringXBS
Started Oct 21, 2026, 09:58 AM UTC· resolved Oct 22, 2026, 07:33 AM UTC
- investigating Oct 21, 2026, 09:58 AM UTC
The service is experiencing some outages, your orders might be impacted.
- identified Oct 21, 2026, 11:39 AM UTC
The carrier has temporarily restricted access to its systems for security reasons, so label creation and tracking updates for this carrier may fail. We are in contact with the carrier, who is working on a fix on their side. We will update this page as soon as the service is restored.
- resolved Oct 22, 2026, 07:33 AM UTC
This incident has been resolved