ShippyPro Outage History

ShippyPro major outage · 6 active incidents View live status →

ShippyPro had 89 outages in the last 2 years totaling 479h 11m of downtime — averaging 3.7 incidents per month.

There were 89 ShippyPro outages since July 22, 2025 totaling 479h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.shippypro.com/en

Critical September 19, 2026

Seurv2: label creation temporarily unavailable

Detected by Pingoru
Sep 19, 2026, 05:33 PM UTC
Resolved
Sep 19, 2026, 06:23 PM UTC
Duration
49m
Affected: Seurv2
Timeline · 2 updates
  1. investigating Sep 19, 2026, 05:33 PM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 19, 2026, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 18, 2026

Platform log in issue

Detected by Pingoru
Sep 18, 2026, 01:30 PM UTC
Resolved
Sep 18, 2026, 04:36 PM UTC
Duration
3h 6m
Affected: ShippyPro Platform (UI)
Timeline · 3 updates
  1. investigating Sep 18, 2026, 01:30 PM UTC

    We are experiencing issues with the log in to the platform - Our developers are working to restore the service as soon as possible. We apologise for any inconvenience this may cause.

  2. monitoring Sep 18, 2026, 01:45 PM UTC

    Our developers implemented a resolutive fix, login is now possible again. We will keep the situation monitored.

  3. resolved Sep 18, 2026, 04:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 18, 2026

LettreSuivie: label creation temporarily unavailable

Detected by Pingoru
Sep 18, 2026, 07:23 AM UTC
Resolved
Sep 18, 2026, 07:28 AM UTC
Duration
5m
Affected: LettreSuivie
Timeline · 2 updates
  1. investigating Sep 18, 2026, 07:23 AM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 18, 2026, 07:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 16, 2026

SpringXBS: label creation temporarily unavailable

Detected by Pingoru
Sep 16, 2026, 01:38 PM UTC
Resolved
Sep 16, 2026, 02:18 PM UTC
Duration
40m
Affected: SpringXBS
Timeline · 2 updates
  1. investigating Sep 16, 2026, 01:38 PM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 16, 2026, 02:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 14, 2026

Asendia: label creation temporarily unavailable

Detected by Pingoru
Sep 14, 2026, 12:13 PM UTC
Resolved
Sep 14, 2026, 01:43 PM UTC
Duration
1h 29m
Affected: Asendia
Timeline · 2 updates
  1. investigating Sep 14, 2026, 12:13 PM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 14, 2026, 01:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2026

TNTItaly issues

Detected by Pingoru
Sep 08, 2026, 02:59 PM UTC
Resolved
Sep 10, 2026, 07:12 AM UTC
Duration
1d 16h
Affected: TNTItaly
Timeline · 2 updates
  1. identified Sep 08, 2026, 02:59 PM UTC

    TNTItaly has informed us of an intermittent issue related to their Piacenza depot, orders managed by this depot might be delayed or receive the following error: "I nostri servizi internazionali e nazionali non sono al momento disponibili per questa localita'. La invitiamo a scegliere una data alternativa"

  2. resolved Sep 10, 2026, 07:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 8, 2026

FedExv2: label creation temporarily unavailable

Detected by Pingoru
Sep 08, 2026, 04:18 AM UTC
Resolved
Sep 08, 2026, 05:38 AM UTC
Duration
1h 19m
Affected: FedExv2
Timeline · 2 updates
  1. investigating Sep 08, 2026, 04:18 AM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 08, 2026, 05:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 7, 2026

DpdPoland: label creation temporarily unavailable

Detected by Pingoru
Sep 07, 2026, 03:53 PM UTC
Resolved
Sep 07, 2026, 04:18 PM UTC
Duration
25m
Affected: DpdPoland
Timeline · 2 updates
  1. investigating Sep 07, 2026, 03:53 PM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 07, 2026, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 5, 2026

DHLParcelIberiav2: label creation temporarily unavailable

Detected by Pingoru
Sep 05, 2026, 09:58 AM UTC
Resolved
Sep 07, 2026, 06:58 AM UTC
Duration
1d 21h
Affected: DHLParcelIberiav2
Timeline · 2 updates
  1. investigating Sep 05, 2026, 09:58 AM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 07, 2026, 06:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 4, 2026

FanCourier: label creation temporarily unavailable

Detected by Pingoru
Sep 04, 2026, 09:33 AM UTC
Resolved
Sep 04, 2026, 12:03 PM UTC
Duration
2h 29m
Affected: FanCourier
Timeline · 2 updates
  1. investigating Sep 04, 2026, 09:33 AM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 04, 2026, 12:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2026

DeutschePost Ecommerce US tracking limited availability

Detected by Pingoru
Sep 03, 2026, 08:10 AM UTC
Resolved
Sep 03, 2026, 09:27 AM UTC
Duration
1h 16m
Affected: DeutschePost
Timeline · 2 updates
  1. identified Sep 03, 2026, 08:10 AM UTC

    The carrier informed us that "the tracking of Ecommerce US shipments is currently not possible and an error 5xx is being returned. the team is working with the highest urgency to resolve this as soon as possible. All other services will be available". We will keep in touch with the carrier and inform you as soon as they solve this issue.

  2. resolved Sep 03, 2026, 09:27 AM UTC

    The carrier confirmed that now Ecommerce US is up and running.

Read the full incident report →

Critical September 2, 2026

Correosv2: label creation temporarily unavailable

Detected by Pingoru
Sep 02, 2026, 09:48 AM UTC
Resolved
Sep 02, 2026, 11:13 AM UTC
Duration
1h 24m
Affected: Correosv2
Timeline · 2 updates
  1. investigating Sep 02, 2026, 09:48 AM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 02, 2026, 11:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 2, 2026

Platform slowdowns

Detected by Pingoru
Sep 02, 2026, 07:41 AM UTC
Resolved
Sep 02, 2026, 07:41 AM UTC
Duration
Affected: ShippyPro Platform (UI)
Timeline · 1 update
  1. resolved Sep 02, 2026, 07:41 AM UTC

    Between 23:15 and 23:45 CEST, some users may have experienced intermittent 504 errors. The issue was promptly identified and has been resolved. All services are now operating normally. We apologize for any inconvenience and appreciate your patience.

Read the full incident report →

Critical September 1, 2026

Colissimo: label creation temporarily unavailable

Detected by Pingoru
Sep 01, 2026, 01:33 PM UTC
Resolved
Sep 01, 2026, 02:03 PM UTC
Duration
29m
Affected: Colissimo
Timeline · 2 updates
  1. investigating Sep 01, 2026, 01:33 PM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Sep 01, 2026, 02:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 31, 2026

Shippypro SMS OTPs and transactional notifications are not sent

Detected by Pingoru
Aug 31, 2026, 04:00 PM UTC
Resolved
Sep 03, 2026, 04:30 PM UTC
Duration
3d
Affected: ShippyPro SMS Notifications
Timeline · 5 updates
  1. investigating Aug 29, 2026, 01:42 PM UTC

    We are currently investigating an issue affecting the delivery of SMS messages. One-time passcodes (OTP) and transactional notifications sent via SMS are not being delivered at this time. Other ShippyPro services remain unaffected. Our engineering team is actively working to identify the cause, and a further update will be provided shortly.

  2. identified Aug 29, 2026, 01:57 PM UTC

    SMS notifications are currently in maintenance mode. Service will resume shortly — thank you for your patience.

  3. identified Sep 18, 2026, 01:49 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 18, 2026, 01:51 PM UTC

    The OTP feature as been restored

  5. resolved Sep 18, 2026, 01:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 31, 2026

BRT: label creation temporarily unavailable

Detected by Pingoru
Aug 31, 2026, 01:28 PM UTC
Resolved
Aug 31, 2026, 01:48 PM UTC
Duration
19m
Affected: BRT
Timeline · 2 updates
  1. investigating Aug 31, 2026, 01:28 PM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Aug 31, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 31, 2026

BRT label creation temporarily unavailable

Detected by Pingoru
Aug 31, 2026, 08:25 AM UTC
Resolved
Aug 31, 2026, 09:23 AM UTC
Duration
58m
Affected: BRT
Timeline · 2 updates
  1. investigating Aug 31, 2026, 08:25 AM UTC

    BRT is currently out of service. The label creation is returning the error "cURL error 56: OpenSSL SSL_read: Connection reset by peer, errno 104 ". We contacted the carrier to get more information, and we will give you new updates as soon as possible.

  2. resolved Aug 31, 2026, 09:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 24, 2026

DHL Parcel label creation may be temporarily unavailable

Detected by Pingoru
Aug 24, 2026, 09:38 AM UTC
Resolved
Aug 24, 2026, 12:23 PM UTC
Duration
2h 45m
Affected: DHLParcel
Timeline · 2 updates
  1. identified Aug 24, 2026, 09:38 AM UTC

    The carrier confirmed that they have an issue on their servers. They are working to deploy a fix as soon as possible.

  2. resolved Aug 24, 2026, 12:23 PM UTC

    The carrier is now operational again. In case you still have some orders in error, reelaborate them to obtain the shipping labels.

Read the full incident report →

Critical August 20, 2026

MyDHL: label creation temporarily unavailable

Detected by Pingoru
Aug 20, 2026, 06:08 PM UTC
Resolved
Aug 20, 2026, 06:18 PM UTC
Duration
9m
Affected: MyDHL
Timeline · 2 updates
  1. investigating Aug 20, 2026, 06:08 PM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Aug 20, 2026, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 20, 2026

Asendia label creation temporarily unavailable

Detected by Pingoru
Aug 20, 2026, 10:13 AM UTC
Resolved
Aug 31, 2026, 07:17 AM UTC
Duration
10d 21h
Affected: Asendia
Timeline · 2 updates
  1. identified Aug 20, 2026, 10:13 AM UTC

    The carrier confirmed that they have an issue on their servers. They are working to deploy a fix as soon as possible.

  2. resolved Aug 31, 2026, 07:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 17, 2026

PPL: label creation temporarily unavailable

Detected by Pingoru
Aug 17, 2026, 09:53 AM UTC
Resolved
Aug 17, 2026, 10:58 AM UTC
Duration
1h 4m
Affected: PPL
Timeline · 2 updates
  1. investigating Aug 17, 2026, 09:53 AM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Aug 17, 2026, 10:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 17, 2026

DHLParcelPL: label creation temporarily unavailable

Detected by Pingoru
Aug 17, 2026, 04:58 AM UTC
Resolved
Aug 17, 2026, 08:48 AM UTC
Duration
3h 50m
Affected: DHLParcelPL
Timeline · 2 updates
  1. investigating Aug 17, 2026, 04:58 AM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Aug 17, 2026, 08:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 13, 2026

DPDAustria: label creation temporarily unavailable

Detected by Pingoru
Aug 13, 2026, 05:03 AM UTC
Resolved
Aug 13, 2026, 02:31 PM UTC
Duration
9h 27m
Affected: DPDAustria
Timeline · 2 updates
  1. investigating Aug 13, 2026, 05:03 AM UTC

    The service is experiencing some outages, your orders might be impacted.

  2. resolved Aug 13, 2026, 02:31 PM UTC

    This incident has been resolved.

Read the full incident report →