ShippyPro incident

DHL Parcel label creation may be temporarily unavailable

Minor Resolved View vendor source →

ShippyPro experienced a minor incident on August 24, 2026 affecting DHLParcel, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 09:38 AM UTC
Resolved
Aug 24, 2026, 12:23 PM UTC
Duration
2h 45m
Detected by Pingoru
Aug 24, 2026, 09:38 AM UTC

Affected components

DHLParcel

Update timeline

  1. identified Aug 24, 2026, 09:38 AM UTC

    The carrier confirmed that they have an issue on their servers. They are working to deploy a fix as soon as possible.

  2. resolved Aug 24, 2026, 12:23 PM UTC

    The carrier is now operational again. In case you still have some orders in error, reelaborate them to obtain the shipping labels.