ShippyPro incident

BRT label creation temporarily unavailable

Critical Resolved View vendor source →

ShippyPro experienced a critical incident on August 31, 2026 affecting BRT, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 08:25 AM UTC
Resolved
Aug 31, 2026, 09:23 AM UTC
Duration
58m
Detected by Pingoru
Aug 31, 2026, 08:25 AM UTC

Affected components

BRT

Update timeline

  1. investigating Aug 31, 2026, 08:25 AM UTC

    BRT is currently out of service. The label creation is returning the error "cURL error 56: OpenSSL SSL_read: Connection reset by peer, errno 104 ". We contacted the carrier to get more information, and we will give you new updates as soon as possible.

  2. resolved Aug 31, 2026, 09:23 AM UTC

    This incident has been resolved.