ShippyPro incident

Shippypro SMS OTPs and transactional notifications are not sent

Critical Ongoing View vendor source →

ShippyPro is currently experiencing a critical incident affecting ShippyPro SMS Notifications, which began 9h ago. The vendor's full update timeline is below.

Started
Aug 29, 2026, 01:42 PM UTC
Resolved
Ongoing
Duration
● 8h 30m
Detected by Pingoru
Aug 29, 2026, 01:42 PM UTC

Affected components

ShippyPro SMS Notifications

Update timeline

  1. investigating Aug 29, 2026, 01:42 PM UTC

    We are currently investigating an issue affecting the delivery of SMS messages. One-time passcodes (OTP) and transactional notifications sent via SMS are not being delivered at this time. Other ShippyPro services remain unaffected. Our engineering team is actively working to identify the cause, and a further update will be provided shortly.

  2. identified Aug 29, 2026, 01:57 PM UTC

    SMS notifications are currently in maintenance mode. Service will resume shortly — thank you for your patience.