ShippyPro incident

DeutschePost Ecommerce US tracking limited availability

Minor Resolved View vendor source →

ShippyPro experienced a minor incident on September 3, 2026 affecting DeutschePost, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 08:10 AM UTC
Resolved
Sep 03, 2026, 09:27 AM UTC
Duration
1h 16m
Detected by Pingoru
Sep 03, 2026, 08:10 AM UTC

Affected components

DeutschePost

Update timeline

  1. identified Sep 03, 2026, 08:10 AM UTC

    The carrier informed us that "the tracking of Ecommerce US shipments is currently not possible and an error 5xx is being returned. the team is working with the highest urgency to resolve this as soon as possible. All other services will be available". We will keep in touch with the carrier and inform you as soon as they solve this issue.

  2. resolved Sep 03, 2026, 09:27 AM UTC

    The carrier confirmed that now Ecommerce US is up and running.