Shippo incident

Canada Post Shipment service outage

Resolved after 1 hour 36 minutes, affecting Canada Post, on August 16, 2026.

investigating Aug 16, 2026, 03:53 AM UTC

We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. It's a carrier side issue, they're actively investigating this and will keep you posted on this.

Started
Aug 16, 2026, 03:53 AM UTC
Resolved
Aug 16, 2026, 05:29 AM UTC
Duration
1h 36m
Detected by Pingoru
Aug 16, 2026, 03:53 AM UTC

Affected components

Canada Post

Update timeline

  1. investigating Aug 16, 2026, 03:53 AM UTC

    We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. It's a carrier side issue, they're actively investigating this and will keep you posted on this.

  2. resolved Aug 16, 2026, 05:29 AM UTC

    This incident has been resolved.

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